Privacy Policy

1. Information We Collect

When you submit a request via our interactive estimation forms, we collect relevant information necessary to construct a custom estimate and prepare a route dispatch, including:

• Contact Coordinates: Full name, telephone number, and email address.
• Service Parameters: Physical address, ZIP code, number of HVAC systems, current air quality difficulties, and estimated structural sizes.
• Interactive Metadata: General system information retrieved when you voluntarily utilize our automated location-detection helper.

2. How Your Information is Used

We do not sell, rent, or lease your private personal lists to third-party marketing companies. Your information is used strictly to:

• Generate and present accurate, dynamic, and localized indoor air quality quotes.
• Coordinate dispatch tickets and transmit routing data to local, licensed, and insured on-call ventilation technicians in the DFW area.
• Enable technicians to reach out via phone, text, or email for scheduled inspections and cleaning coordination.

3. Data Retention and Safety

Your data is stored in secured, sandboxed client databases. We enforce professional network transport encryption (HTTPS) across our workflows. However, please note that no system of transmission over the internet can be guaranteed as entirely impenetrable.

4. Opt-Out and Consent Withdrawals

By inputting your telephone number, you consent to receive live-operator calls, automated SMS appointment updates, or scheduling notices from our local service providers. You can instantly withdraw this authorization by emailing us at dispatch@dallasairductcleaning.online or by replying "STOP" to any text messages received.